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Thread: Notification from UPS sometime ago

  1. #1
    Junior Member
    Join Date
    Jun 2017
    Posts
    1

    Notification from UPS sometime ago

    Hello guys from Hanakai Studio, I've received an e-mail from the UPS with a track number linked to the UPS tracking page.

    It says "Order Processed: Ready for UPS" but the date is from 05/05/2017. Since then the status didn't change.

    Is normal to take this long for the kickstarter package to arrive? My pledge is Seveteen Pack if that's important. I've received the beta e-mail as well but without the components I can't play the game.

    Any information is appreciated.

  2. #2
    Former Community Manager Gwethelyn's Avatar
    Join Date
    Apr 2014
    Location
    Paris
    Posts
    711
    Your Prodigy pack
    THANK YOU PACK
    Hi Duque!

    Please send us an email at community@hanakai-studio.com so that we can gather the necessary information to resolve this matter together!

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