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Thread: Shipping information change?

  1. #1
    Junior Member
    Join Date
    May 2017
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    1

    Shipping information change?

    How can I change the shipping information on my Kickstarter pledge? I moved a lot since I backed that up, so I want to make sure you have the latest info.

  2. #2
    Senior Member Mist0's Avatar
    Join Date
    Apr 2014
    Location
    34
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    32
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    Your Prodigy pack
    EARLY SEVENTEEN FOUNDER PACK

    1

    Check your UPS email, you can modify your shipment and put a new delivery address

  3. #3
    Former Community Manager Gwethelyn's Avatar
    Join Date
    Apr 2014
    Location
    Paris
    Posts
    711
    Your Prodigy pack
    THANK YOU PACK
    Hello Leaoc,

    Please send us an email at community@hanakai-studio.com, with your new and former address. Please also consider adding your phone number, so as to make the delivery process smoother.

    PS: Hi Mist! Only Alpha and Beta Founders have received emails from UPS, and even if making the change directly with the delivery service is a good reflex, it's always good to check with us too, so we can make the change in our own database too

  4. #4
    Junior Member
    Join Date
    Jul 2019
    Posts
    2
    Quote Originally Posted by Mist0 View Post
    Check your UPS email,my ip birthday wishes tneb you can modify your shipment and put a new delivery address
    ? I moved a lot since I backed that up, so I want to make sure you have the latest info.

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